Sound in my new iPhone 5 randomly doesn't work?

Today i bought a new iPhone 5.It works well except the fact the sound seems to not want to work 75% of the time. No siri, apps, or anything play the sound. I use to have a 3gs so i know how to work it and it just doesn't play sound. Then randomly the sound will come back to it.

Any clue to what's going on?

Added (1). Would upgrading the firmware help it?

Yeah, your phone is defective. Go back and exchange it for another one.

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