USPS lost my item that I bought?
I bought an iPhone off eBay about two weeks ago.
Shipment details:
Tracking #:
03113260000148380600
Carrier:
USPS
Status:
Depart USPS Sort Facility
2012-09-27, 00:00:00, AURORA, CO 80011
Processed at USPS Origin Sort Facility
2012-09-25, 22:22:00, AURORA, CO 80011
Dispatched to Sort Facility
2012-09-25, 18:54:00, DENVER, CO 80222
Acceptance
2012-09-25, 09:21:00, DENVER, CO 80222
And there's no further info from there. The seller got a letter from USPS explaining that they don't know where it is.
It should have been here over a week ago.
Has this ever happened to you? Do they ever find the item?
(There's insurance on the item, but I would have to wait 3 weeks to file a claim, so I'm hoping they will find it)
Same thing happened to us a few months ago but we were the shippers on an Ebay transaction. We filed a report at the local post office but they said basically there's nothing they could do even though tracking shows they lost it! It was about a $20 item, and we didn't have insurance. We refunded the purchaser, but we're out the item. Very disappointed with the US Postal Service.
The USPS loses items occasionally. The seller is responsible for the item arriving, so ask him or her for a full refund. If they don't answer in a couple of days, open an Item Not Received claim.
Insurance protects the seller, not the buyer. If the seller insured the item, he or she should get the value of the item back from USPS. Insurance is not your concern.
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