What are my rights as a buyer?
The seller sent an iphone 4s in first class post which isn't recorded or signed for. The post is lost in the process and the seller won't give my money back and she has lost the proof of postage and also i have a picture of proof of postage and i paid via bank transfer which is not disputable. What are my rights as a buyer?
Added (1). craigslist
Did you buy through eBay / Gumtree?
I think your being scammed. Why would she send a valuable item and not get a recorded or signed for delivery. I don't think you particularly need proof of having sent the money because she's refusing to send it back. You should be more cautious. Not sure what you can do other than issue a summons through the small claims court, but someone may know different.
If she has lost proof of postage how come you have a picture of proof of posting. Anyway, a simple prrof of postage only and i repeat only, proves that the person sent an item to the address mentioned. That item could have been a bunch of leaflets from inside a magazine which you would immediately discard without thought. It does not and can't proove that the seller sent an iphone.
Surely no one in their right mind would send out an item like an iphone without using a signed for service. There's no come back on the Post Office, there's no compensation for standard post items.
Quite how you would get on taking the seller to the small claims court is debatable, with an item that does not have to be signed for you could have received it but realising that the seller could not prove delivery d ecided to say it did not arrive so you get your money back plus having the phone. The Court would be quite aware of that possibility.
You will get no where with this, unless you buy off amazon or ebay COLLECT IN PERSON, take this as a lesson learned.
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