Why doesn't iTunes recognise my iphone?
Why doesn't iTunes recognise my iphone? - 1
Have you tried this
When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or an "0xE" error. If you do, follow these steps and try to connect your device again after each step:
Make sure that you have the latest version of iTunes that works with your computer.
Check that you have the latest software on your Mac or Windows PC.
Make sure that your device is turned on.
If you see a Trust this Computer alert, unlock your device and tap Trust.
Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
Restart your computer and iPhone, iPad, or iPod.
Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
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