Why isn't my mobile hotspot working?
I got a new phone on Black Friday because it was on sale. It's a iPhone 6s. My previous iPhone's mobile hotspot worked perfectly fine. My phone plan is T-mobile. It hasn't been letting me use it ever since I got it. I tried it at my dads house to see if maybe the connection was bad where my mom lives ( There's great connection at my dads house ) It did the same thing. It's not because I don't have data because I'm on T-mobile, plus I tried it today and it's the day after I just payed my bill so my data should be at its maximum.
When I click the "on" button it does pop up on my Laptop's Networks. I click "connect" on my Laptop and it says it is taking "Longer than usual to connect" and then finally it says "Can't connect to this Network"
I know it isn't the Laptop that's wrong because it connects to my moms mobile hotspot, my cousins ( she has the same exact phone) and it worked on my old phone. Please no useless answers.
Data doesn't reset when you pay the bill. It resets when the cycle is over.
Contact T-mobile and ask to be connected to TECH SUPPORT and have then walk you through a few trouble shooting tasks. It is either you plan is no longer provisioned for Hotspot access on your account, or the phone is defective.
Make sure you call from a DIFFERENT phone that is NOT the phone with the issues, because if any steps involve rebooting the phone, you will be disconnected from the tech helping you, you will then have to call back and start all over with a different person.
- With a moble hotspot, does the connected device work better if the phone isn't using service? I'm trying to watch Netflix on my computer with my iPhone's hotspot but it keeps stopping to load. Is this because I'm also on my phone?
- Why isn't my 3G on my IPhone 4S not working? Virgin Mobile When I leave my Wi-Fi at home it says 3G but when I go on safari every website it go to it takes me straight to this website called mobile.useablenet.com and other apps don't work.
- Why isn't my 3G on my IPhone 4S not working? (Virgin Mobile)? When I turn my phone off, and then turn it back on it says I have 3G for just awhile, but then it usually goes away? Is it my phone, or the network?
- Why is hotspot not working on my laptop? I'm trying to use hotspot on my laptop from my iPhone 4S. I haves turned my iphone off then turned it back on then plugged my phone into the laptop then that worked then it quit working. Now I'm restarting my laptop.