Can I go to an actual AT&T store to receive a replacement iPhone or do I need to do an online insurance claim?
I recently cracked my phone and broke the camera and have insurance on it with AT&T. Can I go to an AT&T store and get a phone then and there or do I need to make an insurance claim online and get my new phone through that
The answer to your question is simple - call a store and ask them.
Call a local AT&T store near you and ask.
Why people keep wasting time asking here
when there are Far better ways to find things out,
I simply Can't understand.
No idea
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