Computer virus help, multiple trojans, adware, etc?
Yesterday I was trying to find software that would help me jailbreak my iPhone. Big mistake.
I saw a youtube video and there was a link provided. I was about to download it when suddently I got this window that said something about unzip, and quickly noticed that it was a virus.
I ran malware anti - malware, then hitman - pro, I also used Avast! And all of them showed that I indeed had downloaded trojans, adware, and some other nasty stuff. Even my firefox browser re directed me to delta homepage.
Even when I ran those three softwares, I still got this popup that said something about backing up my computer. I had to manually uninstall it in safe mode (not sure whether this was a good idea)
I also downloaded combo - fix in the end, and it kinda messed up my desktop but now it seems computer works fine.
I want to know whether there's something else I could do to make sure that there's nothing else that could be hidden. Any ideas?
Added (1). No. It was on my laptop. I had to download a software that would help me jailbreak my iphone. Got the virus on my laptop.
This covers checking for a virus. If needed, to recover your files and restore it back to factory setting.
You can try ESET online scanner to check for a virus. Below is a link for the instructions on how to do it online in safe mode. This will find the more easier one and get rid of them.
http://kb.eset.com/esetkb/index?page=content&id=SOLN2921
If you have a real stubborn virus or wish to check for the kind of virus that can hide from the normal virus scanners, use the directions below.
First thing to try is to run RKill. The first link below discusses how it works and it is VERY IMPORTANT to read this page. The second link is for the virus removal guides offered by Bleepingcomputer. You will need another puter to download RKill and malwarebytes. You will need both of them on a thumb drive, DVD or a CD. RKill has different filenames because some malware will not allow processes to run unless they have a certain filename. Therefore when attempting to run RKill, if a malware terminates it please try a different filename. READ the instruction carefully on how to use the programs together.
http://www.bleepingcomputer.com/forums/topic308364.html
http://www.bleepingcomputer.com/virus-removal/
http://www.malwarebytes.org/
This link show how to use Hitman Pro bootable USB when a virus has your system locked including safe mode.
http://www.bleepingcomputer.com/virus-removal/remove-your-computer-has-been-locked-ransomware
If all else fails you will need to try to recover your data and files. If you can't boot into Windows to make a backup of your files then you can go to the link below and read on how to download a Linux Live CD to boot the system to recover what you want. If you have a Windows 8 puter then you need to turn of secure boot before using the CD. The live CD will also allow you to check out the rest of the puter. It helps to have a thumb drive or a external drive to copy your data and files to.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/
After you get your data backed up you can restore it back to factory settings.
Using the Advance Boot Options
When you press the power button, start tapping the F8 key. You will see the advance boot menu. Select repair your computer. Select your language and then enter your user name and password. Then click on (brand name) factory Image Restore and next. Answer the question and it should start the recovery back to factory settings.
Using Recovery from the recovery partition
When you press the power button start tapping the F key for your puter and the BIOS menu will open. Select recovery from the menu, answer the question and the recovery should begin. Depending on your puter this will take one to two hours.
Manufacturers BIOS menu F key
HP/Compaq ESC
Sony F2
ASUS Del
Gateway, eMachines F10
Acer, Dell, Fijitsu, Gigabyte, Toshiba F12
Your BIOS menu should look something like this. Yours might be different. I'm posting this to give you an idea of what it looks like.
F1 = System Info
F2 = System Diagnostic
F9 = Boot Device options
F10 = BIOS Setup
F11 = System recovery
SpyNoMore anti-spyware safeguards your identity and restores system performance through fast, smart and powerful spyware protection.
Source(s):
http://www.applesw.com/Other-Software/antiSpyware.html
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