How to get refund for item not received on ebay with a suspended ebay account?
I purchased an iphone 4s from ebay for 300 $ i paid on 12 march and the seller sahipped it on the same day so i started winning bids for my iphone accesories and decided i will purchase them as soon as i receive the item and i also contacted the seller and even they agreed then lot of time passed and the date now was 28 march and i still had not received my item so i opened a case on ebay they talked to the seller than they told they will investigate the case and will tell me the result by 12 april so i opened my ebay account on 11 april and when i opened it my account was suspended because i did not pay for the items i won the bid for so i still haven't received the item and today is 12 april but ebay still has not got back to me so will i get my money back or not i'm worried please help me
-any help would be appreciated
May i ask where your from?
usually it takes 8-18days to arrive in the USA, other countries will be 18-35days or so, sometimes could be a little longer.
what the ebay seller scare most is the customer give them negative feedback, the buyer only can leave negative feedback within two months (two months counted from the day you ordered the item) after two months, you can no longer give any negative feedback, and then to the seller there's nothing to be afraid of anymore, they may ignore you, even put you into their black list, no longer care if you get your item or not, if the item works or not.
sometimes when you ask why your item hasn't arrive, they might suggest to resend another one to you, and the shipment takes some time, what about the item they resend can't be delivered to you within two months? That means the seller might never resend, they might just pretend to resend. They just play the games on time! So be careful, when time is running out, don't accept resend, you'd better require a refund, you tell them if the item arrives you will pay the money back, or you can say you don't want the item anymore when it arrives you don't claim, then the item will be returned to the sender.
my point is if you are worried just ask a refund for the sake of your bebifit
of course not all the sells will be like what i said, but there are really at least some or many will do that, they provide good service just beacuse they are afraid of negative feedback which may cause their shops blocked by ebay, so they are secared very much.
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