I'm unable to unlock my iPhone 5 even through i paid unlock?

My iPhone 5 is locked on T-Mobile Austria. 6 days ago I paid for unlock 130€ and they said it will take 2-5 days. Since 6 has been passed, my iPhone is still locked when I connect it to iTunes. I don't know what should I do now. Can somebody tell me? Thank you!

Added (1). I didn't bought the unlock online. I went to the store for unlocking all phones and stuff.

Sometimes, it depends on which site you choose have it unlocked. There are many scam website which pretends they can have it unlocked but the truth is they are fake. It will be better if you have to trust the unlocking of your iPhone with someone whom you can trust most. For example, you can browse their website, look for trust signals like customer reviews or testimonies that can prove they have unlocked iPhone successfully and made a thousands of customers happy. This way, you can avoid being in the same situation again.

Unlucky prob a fake store