Ordered a phone online & they said I had credit bureau discrepancies?

I ordered an iPhone from a reputable company & today they emailed me saying:

"Some discrepancies came up as we were processing your order through the Credit Bureau. We can't process your order until these discrepancies are cleared by presenting two pieces of photo identification in store."

What do you think they mean by discrepancies? Is this normal protocol for online orders?

Can a store make you pay for broken items?

"You break it you buy it"

If you were in a electronics store, and you cracked the screen on the display iPhone X? It was a display model they had up for people to see but it wasn't attached to a cord or anything, as it should have been. They just has it sitting there. I accidentally dropped it and cracked the screen.

I left the store without telling anyone.

How do I restore my IPhone without an error?

I have the latest version of iTunes and have been struggling to do this since about 8 last night. I switched cables, changed the ports, put my phone into dfu mode, downloaded other programs that restore, and re-installed apple mobile support. I want to use my disabled phone, apple is so annoying. My device can't be recognized/detected

Wet iphone (read details)?

So i have a iphone 8 plus. Yesterday i was testing it underwater in salt water. When i came home i poured some water in the phone again just in case of salt damage. I'm trying to charge my phone by plugging it in to my computer. The computer can read the device but my device won't charge. The same thing happens when i plug it into the wall. Do i have some liquid damage or something like that? Someone please help.

Added (1). So i have a iphone 8 plus. Yesterday i was testing it underwater in salt water. When i came home i poured some water in the phone again just in case of salt damage. I'm trying to charge my phone by plugging it in to my computer. The computer can read the device but my device won't charge. The same thing happens when i plug it into the wall. Do i have some liquid damage or something like that? Someone please help. The iphone will charge when its completely off, but it won't charge when its on

I see layers when I see?

For a few months now I've started to see strange things. For example, when I drive I see a second layer on top of a yellow road line. Or when I'm typing something on my iPhone I see the original text plus the same text slightly beneath it (same as the road exmaple, a second layer). It doesn't happen on all objects I look at but it's definitely concerning. I've tried researching this on google and couldn t find anything. If someone could help that would be awesome.

I think I was born in the wrong century?

I was born in 2000, I associate myself with 20th-century songs, products, and movies!

What's the difference in being a 21st century born you might ask? Well my century has iPhones, Remixes, Governmental corruption, 9/11, etc.

Added (1). Fun Fact: Instead of using my phone too much, I go jogging every morning or play basketball.