I tried connecting my iphone on my laptop but it says it doesn't recognize it. I've tried everything even bought a new usb cable and resetting my iphone but that doesn't work, I also tried troubleshooting and it says the unknown device is not working properly and that' Windows has stopped this device because it has reported problems. (Code 43)'.It also won't conncet to itunes. I don't know what the problem could be. Also, I tried charging it using a wall charger but that also doesn't work. The strange thing is, when i shut down my iphone and charged it using the wall charger, and when i turned it on, it actually charged. (it would only charge when turned off)
thank you guys in advance for your help!
Added (1). also tried reinstalling the driver on windows and that also didn't work
Added (2). Issues found
Windows has detected a problem with Unknown Device.
InformationalDevice information
Name: Unknown Device
ID: USB\VID_0000&PID_0000\5&3706127A&0&1
Error code: 43
Problem with PnP devices Detected Detected
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.