I'm on Verizons 4G LTE network and have recently upgraded my phone from the iPhone 4 to RAZRRm and am having a lot of problems with my data. I have 2G, which should be more than enough for the things I do (basic: facebook, instegram, etc.) I'm connected to my Wi-Fi at home, boyfriends house, school, and work and still seem to go though data like water. I have resorted to completely turning off my 3G/4G and it still is counting (according to My Verizon)
I have downloaded the app "My Data Tracker" which allows me to see the day and amount of data that I use and it tells me that i've only used about 28 MB for this month, however on the My Verizon app it tells me that I have used all of my data in about two weeks and it is still counting.
I've done all the things that the Tech support team has suggested that I do and have talk with them for countless hours only for them to tell me that there's nothing I can do about it.
Is there ANYONE that can help me!
I love my phone and just wish I could use it to its fullest.
THINGS VERIZON HAS SUGGESTED:
1.master reset phone (done)
2.manually force close app by going to setting>apps>slide to running and force close all apps manually. (done- even downloaded an optimizer)
3.connect to Wi-Fi (done-obviously)
They are very consistent about these three suggestions and even when I do them they do not work. I hope this is enough information for anyone to help me solve the problem!