So a few weeks ago my 3 month old IPhone 4S stopped getting any signal, for no reason at all. I could connect it to Wi-Fi at home and everything else was fine but I just couldn't connect to the network to make calls, text, use data etc. I swapped SIM cards with another phone and my SIM connected fine on the other phone, so it was definitely the phone at fault.
I took it in to a local private specialist and within 5 minutes he said the cellular antenna was probably busted and needed replacing and he could do it for $45, however he showed me the trigger tabs were white and that there was no water damage and it much just be faulty, which he said covered the warranty.
So I went into my Telecom store (where I originally bought the phone) and after four days back and forward of send me home to try a new sim, updating, backing up etc, nothing worked… So they finally sent it away to get fixed for me. Fourteen days later they have rung me up to say the phone is water damaged and they can return it fixed for $314 or unfixed for $84.
So my question is, how could they say it is water damage when it clearly isn't? If the phone was water damaged wouldn't the triggers be red? I admit I have used it in the bathroom and under an umbrella in the rain, but I don't live in a humid environment or anything like that.