Upgrade from iphone 5 to 5s with att insurance claim?
So I currently have the iphone 5 through AT&T with the insurance coverage. The sleep button hardly works anymore unless I press it a dozen times, and the battery won't hold a charge nearly as long as it used to. My early upgrade comes up in a few weeks, but I'm paying for insurance in case my phone is damaged or lost. So my question, is if I file an insurance claim for my damaged iphone 5, is there a way to pay the difference in price to get a 5s replacement, or would I be stuck with getting another 5?
It all depends on your contract and the person you get at AT&T. Usually they won't let you because the insurance is there to replace your current model phone. Being that is only an early upgrade and not a full upgrade that will becoming available it may be a bit more tricky to do. I would venture to say that they are not going to allow that, being that I have to work with AT&T on a daily basis since my company uses AT&T for their iPhones. Your best bet is to just refuse anything less than what you want and tell them your want to cancel your contract with them. Even if you are bluffing, many times when a phone provider hears that you would rather terminate your contract than to pay for a phone you are unhappy with they will talk to a manager and do what they can to keep you.
You will get stuck with another iphone 5
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