How to return an item on Ebay that said it wasn't returnable?
I bought an "iPhone 5" on Ebay with my mom's account, but the owner emailed her saying it was actually an iPhone 4. I just purchased it yesterday, but in the description it said that the owner doesn't accept returns. Since I haven't received it and it isn't as the title says, can I return it and get my mom's money back?
I've just contacted the seller and asked, but I'm so scared I can't return it! My mom has the Ebay money back guarantee…
Added (1). omg thank goodness! And no, i don't think the seller has shipped it yet.
Added (2). What do I click on to return it immediately? I would like to get my mom's money back and buy another phone As soon as possible because we're going on a trip soon.