IPhone 4 isn't working on Windows 8?
Okay, so here is my problem…
My iPhone 4 is not properly connected to my Windows 8 laptop, it's not uploading photos. It is, though, working perfectly fine in iTunes. When I plug it it (I've tried plugging it in the other usb drivers as well), the iPhone starts to charge and iTunes connects, but when I try to upload things it doesn't show up.
So I went to the Control Panel, view devices and printers, and saw that both "Apple Mobile Device USB Driver" and "iPhone" are listed under "unspecified". Those are the only ones that are unspecified. The "iPhone" is the only one with a yellow triangle and exclamation mark next to it, but I assume they are connected.
When I click on the "Apple Mobile Device USB Driver" > Hardware, it says its status is "This device is not working properly". Then I go to the "iPhone".
It says that there's a "device error" and it "needs troubleshooting". The Device Status is "This device is not working properly because Windows can't load the drivers required for this device. (Code 31)".
I tried troubleshooting the "iPhone" and it says "there's a problem with the driver for MTP USB Device. Re-installing the driver might fix the problem". So I click "Apply this fix" and it comes back with "MTP USB Device has a driver problem" - not fixed.
I'm probably the most uncomputer savvy there's, so I would be 123456% grateful if anyone could try to help me. I will post pictures along with this. Thank you! <3