EBay rules case in favor of buyer, any hope for me?
Long story short, I shipped an iPhone to Russia in January and here we're in March and there hasn't been a shipping update from USPS since January. The buyer of course opened a case and eBay ruled in their favor, even though I have proof that I shipped the item. So here I'm $125 in PayPal debt because eBay refunded the buyer. How exactly is this fair to me? I get why the buyer would be upset but what about the seller? I have over 500 positive transactions, I explained this to the eBay customer service agent who continued to tell me that as long as the package isn't "delivered" I'm out $125 and an iPhone. I'm planning on calling USPS tomorrow to see about the tracking delay. Does anyone have a similar situation? Or any advice?