On January 13th 2013, I entered a 24 month contract with Dodo over the phone for their ADSL2+ broadband (bundled with home phone) for approx. $49.90/month. After several frustrating days of talking to numerous people about the delivery service for our modem, we finally got a hold of it and connected to the internet.
Over the past few days the coverage has been downright AWFUL! My iPhone Wi-Fi goes out and goes back and goes out. I can't access Youtube on it now either. My computer's internet, which was previously very fast, has become so laggy that I have to wait up to a minute for the page to load, and many more for a 20min YT clip to buffer.
As I entered the contract over the phone (though not through telemarketing), I was wondering if it was possible to use the 10 day cooling off period. If not, is there ANY way in which I can cancel the contract without any early termination fees! Please Help! I'm DESPERATE to get away from this awful company!