What do I do if a seller does not ship my item and does not give a refund on ebay?
I just won the bid of an iPhone on ebay for £230. I would like to know what I can do if the item is not shipped, and he does not give me a refund? I just double checked his feedback after I won and there's a comment saying 'Item not shipped and refund not given!' but all the other feedbacks are good, saying they got their items etc. I'm just a little scared I won't be getting my phone or my money back if I don't receive it. This is my first time using Ebay and I'm slightly worried, please help!