For xmas my dad bought me a Lumia 800 smart phone from phones4u, I was with him at the time. The phone came with a separately packaged micro sim (which only recently I noticed was labelled - Iphone 4 PAYG Retail Micro Sim Only?) which I was going to put my old phone number onto.
When I got home I put the card in and the next morning phoned orange customer services as instructed to get it activated via landline. After that my old phone's sim was deactivated and she said it could take 24 hours for the new one to be activated. It's now the 2nd of January and it hasn't. I rang again to try and sort it out, I was put through to a UK call centre because they could not understand why it wasn't activating, after a few efforts they told me to take it to the shop and get a new sim as it may be faulty. Is an Iphone 4 sim designed to fit into a lumia or is it an honest mistake and I was given the wrong type? Is the sim/phone faulty?